Our Return Policy
Thanks for shopping at iamkoko.la!
If you are not entirely satisfied with your purchase,
we're here to help
Returns
You have 15 days to return an item from the date you received it for store credit only
To be eligible for a return, your item must be unused in the same condition that you received it in and needs to have the receipt or proof of purchase
Swimwear Returns:
Swimwear must have original tags attached and protective liner still in tact in order to be accepted.
Disclaimer
All of our pieces are hand made, one of a kind and come from vintage pieces. They may contain some wear and tear that include minor stains and/or holes
Lost In Transit Items
In the event your package does not get delivered to its final destination or gets lost in transit, we will go ahead and file a claim with our insurance carrier. If they approve the claim, we will gladly send you a replacement as long as we have the item back in stock. If the item is not in stock, we will issue you store credit
Store Credit
Once we receive your item back, we will inspect it and notify you that we have received your returned item
If your return is approved, we will initiate store credit immediately
Store credit never expires
Shipping
The customer will be responsible for paying for their own shipping costs for returning their item
Shipping costs are non-refundable
Please Return to:
iamkoko.la
7576 Melrose Ave.
Los Angeles, CA 90046
Contact Us
If you have any questions on how to return your item,
please contact us at info@iamkoko.la
All Shoes and Sale Items are Final Sale